Invalid EF Start Date

• Use one of these supported date formats:
• DD/MM/YYYY (e.g., 01/01/2022)
• DD-MM-YYYY (e.g., 01-01-2022)
• DD MMM YYYY (e.g., 01 Jan 2022)
• D MMMM YYYY (e.g., 1 January 2022)

Duplicate Entries Found

• Category

• SubCategory

• InputUOM

• Country

• EFStartDate

• Category

• EmissionsSources

• InputUOM

• Country

• OriginalSourceNames

• EFStartDate

• Review your file for duplicate rows

• Ensure each combination of these fields is unique

• Combine or remove duplicate entries

• If different values are needed for the same combination, consider creating a new unique identifier

Invalid Unit of Measure/Currencies

1. The UOM spelling or case doesn't match the supported list

2. You're using imperial units instead of metric

3. You're using currency UOMs in an activity-based file

4. You're using currency UOMs in a spend-based file

• Use exact spelling and case from the supported UOM list

• Convert imperial measurements to metric

• For Scope 3 spend-based files, use only valid currencies
• AUD, BRL, CAD, EUR, GBP, NZD, RON, USD

• For Scope 3 activity-based files, use only valid metric UOMs
• Each, Employee Per Day, Frequency, GBP, GJ, Hour, Kg, Km, Litres, MJ, NZD, Person, Person per month, Pkm, RON, Room Per Night, Tkm, Tonnes, Tonnes of Crushed Grapes, Tonnes of Kills, Tonnes of Paper Product, USD, ha, kL, kWh, kg CO2-e, m, m2, m3, m3 of Milk

Inconsistent EF Source

• Choose one EF source for all entries

• Split your data into separate files if you need to use different sources

• Ensure consistent spelling and capitalisation of the EF source

Country Not Supported

1. The country name doesn't match our supported list exactly

2. The country isn't in our database of supported countries with reliable CPI data

3. The spelling or case doesn't match our requirements

• Use exact country names from the supported list
• Malta, Turkey, Portugal, Greece, Indonesia, Sweden, United States, Slovakia, Latvia, United Kingdom, New Zealand, Lithuania, Croatia, Japan, Mexico, Taiwan (Province of China), Korea (Republic of), Wallis and Futuna, Netherlands, Norway, Switzerland, Brazil, Finland, Luxembourg, Italy, Estonia, Ireland, Czech Republic, Canada, Slovenia, Austria, Spain, Bulgaria, Russian Federation, South Africa, Hungary, Cyprus, Global, Romania, Belgium, Australia, France, Poland, Denmark, Germany, China, India

• Check for proper case sensitivity (e.g., "New Zealand" not "NEW ZEALAND")

• Replace unsupported countries with the closest supported alternative

• For global factors, use "Global" as the country

Invalid Categories

• Use the exact category names from the supported list:
• Scope 1: Mobile Combustion, Stationary Combustion, Fugitive Emissions, Process Emissions
• Scope 2: Electricity, Steam and Heat
• Scope 3: Purchased Goods and Services, Capital Goods, Upstream Transportation and Distribution, Waste Generated in Operations, Business Travel, Employee Commuting, Upstream Leased Assets, Downstream Transportation and Distribution, Processing of Sold Products, Use of Sold Products, End-of-Life Treatment of Sold Products, Downstream Leased Assets, Franchises, Investments, Fuel and Energy Related Activities

• Check for proper case sensitivity (e.g., "Capital Goods, not "capital goods")

Invalid value

• Emission factors contain invalid characters or formats

• Numbers are formatted incorrectly

• Ensure emission factors are valid numbers

• Remove any special characters or text from 'Emission Factor' field

Missing Columns

• Ensure all required columns are present:
• For Scope 1 & 2:
• Category*
• SubCategory*
• Input UOM*
• Emission factor*
• EF Start Date*
• EF Source*
• Country*
• For Scope 3:
• Category*
• Emissions Sources*
• Original Source Names*
• Input UOM*
• Emission Factor (kg CO2e)*
• EF Start Date*
• EF Source*
• Country*

• Use the correct template available on the Import screens

Empty File

• Accidentally uploading a blank file

• File corruption during save/transfer

• File creation errors

• Incorrect file export

• Hidden formatting issues

1. Open the file and verify the content

2. Re-export data from source

3. Ensure file contains:
• Header row with required columns
• At least one row of data
• Proper CSV formatting

Inconsistent Emission Factor Values

Duplicate entries found

Inconsistent Emission Factor Values

• Emission Source

• Input UOM

• Country

• EF Start Date

• Review entries for the highlighted items

• Ensure emission factors are consistent for identical combinations

• If multiple values exist, determine the correct emission factor to use

• Update or remove conflicting entries

• If different values are genuinely needed, check if there should be additional distinguishing attributes